Contact

At Cabotswood, every pair of boots is made with care — and so is every conversation. Whether you have a question about our boots, an order, or just want to talk country living, we'd love to hear from you.

We aim to respond within 1–2 business days.

Get in Touch

Email: info@cabotswood.com

Business Hours: Monday–Friday, 9am–5pm GMT

You can also follow us on social media for the latest news, inspiration, and countryside lifestyle content.

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Frequent Asked Questions

How do I contact Cabotswood?

To contact Cabotswood, you can reach out to our customer support team via email or phone. Our team is available to assist you during our business hours, Monday to Friday, 9am to 5pm.

What is the response time for inquiries?

We strive to respond to all inquiries within 24 hours. However, during peak periods, it may take slightly longer to receive a response. Rest assured, we value your time and will get back to you as soon as possible.

Can I visit your store?

Unfortunately, we do not have a physical store for customer visits. However, you can explore our range of products and make purchases on our website. If you have any questions or need assistance, please don’t hesitate to contact us.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery. If you have any concerns or need further assistance, please reach out to our customer support team.

Do you offer refunds?

Yes, we offer refunds for eligible products. If you are not satisfied with your purchase, please contact our customer support team within 30 days of receiving your order. We will guide you through the return process and assist you with a refund.